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transferred odor to food |
February 7, 2012 |
| Reviewer:
Anonymous Person
from California
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I was soooooo excited about this. It's flexible enough into fit into my smallest pan. But.....the vegetables tasted like the steamer. A fragrant, almost soap smell.
I read that silicone items that turn white at the crease when you bend them contain filler (meaning not 100% silicone) and that the odor of the filler can transfer to the food. Well, I bent it and it turned white. Wasted organic veggies. Bummer. I will return the item tomorrow. ********************************************************************************************************************************************************************************* Shoptrudeau.com notes: we are sorry to hear that you experienced problems with our Silicone Steamer. We addressed your concerns with one of the product developers for this category. Here are his comments:
Silicone turning white when bending or stretching, it is a normal stress reaction more apparent on "rigid" versions of silicone and other common food safe plastics. Silicone is made up of a combination of additives. The version we use passes FDA regulations.
Based on the consumer's description of a "fragrant, almost soap smell", it is possible that this was a result of a bad rinsing cycle from her dishwasher. Given that the item has many small holes, it is a possibility that soap residue was locked up in some of the fine holes and dried/crystallized in place during the drying cycle. This would have been released in boiling water and steam.
This product has a 5-year warranty, we'd be happy to send you a new one. Please contact our customer service department. *********************************************************************************************************************************************************************************
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